Privacy Policy

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  1. Introduction

Welcome to PhysioFit Rehab & Balance Center. We are dedicated to protecting your privacy and ensuring that your personal health information is handled with care and in compliance with applicable laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic, use our services, or interact with us in other ways.

2. Information We Collect

• Personal Information: We collect personal information necessary for providing physical therapy services, including your name, contact details phone number (SMS consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates), email address, date of birth, and insurance information.
• Health Information: We collect and maintain health-related information relevant to your treatment, such as medical history, physical assessments, treatment plans, and progress notes.
• Payment Information: We may collect payment information to process billing and insurance claims, including credit card details and insurance policy numbers.
• Appointment Data: We track appointment schedules, cancellations, and rescheduling details.

3. How We Use Your Information We use your information for the following purposes:

• To Provide Care: To deliver physical therapy services, develop treatment plans, and monitor progress.
• To Manage Billing: To process payments, handle insurance claims, and manage administrative tasks.
• To Communicate: To contact you regarding appointments, treatment updates, and administrative matters.
• To Improve Services: To evaluate and improve our services and clinic operations.
• To Comply with Legal Requirements: To meet legal and regulatory obligations and respond to legal requests.

4. How We Protect Your Information We implement robust security measures to safeguard your personal and health information. This includes:

• Physical Safeguards: Secure storage of records and controlled access to facilities.
• Administrative Safeguards: Policies and training for staff to protect patient information.
• Technical Safeguards: Encryption, secure networks, and access controls for electronic health records.

5. Sharing Your Information We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Healthcare Providers: With other healthcare professionals involved in your care, as necessary for treatment.
• With Insurance Companies: To process insurance claims and verify coverage.
• With Service Providers: With third-party vendors who assist us in managing operations, such as billing and electronic health record systems.
• For Legal and Regulatory Compliance: To comply with legal requirements, respond to subpoenas, or protect our rights and safety or those of others.

6. Your Rights You have the following rights concerning your personal and health information:

• Access and Amend: Request access to and correction of your health information.
• Privacy Notice: Request a copy of this Privacy Policy.
• Confidential Communication: Request communication via alternative methods or locations.
• Complaints: File a complaint with us or with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

7. Changes to This Privacy Policy We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the updated policy in our clinic and on our website. Your continued use of our services constitutes acceptance of the revised policy.

8. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

PhysioFit Rehab & Balance Center

18822 W Airport Blvd. #300  

Richmond TX 77406

snehal@physiofitrehab.com

346-724-3400